WHO WE ARE 

First founded in 1989 by Charles Dunstone, we’re now part of Dixons Carphone – the largest independent telecommunications retailer in Europe. We have over 1100 stores across the UK and Ireland, and we're also the number 1 independent mobile online retailer in the UK. 

                         OUR VALUES 

Providing unbeatable customer service is at the heart of everything we do. With us, it’s all about finding you the best deal and the right combination of phone, tablet, network and tariff. We also monitor Trust Pilot to make sure we're constantly improving to keep you, our customers, happy. 

                       WHAT WE DO 

We compare the widest range of handsets and network tariffs to help you find a personalised deal. We offer two tools for this - Pin Point in store, and Help me choose online. Both are specially designed to help find the best deal that's right for Our customers.

                   OUR PERFORMANCE

For more information about our financial performance, please view our annual report. 

                 AWARD WINNINGS 

Thanks to your support, we're the proud winners of several top awards

Mobile Choice Consumer Awards 2015 - Best High Retailer

Retailer of the year 2016 - Retail Week Awards with Oracle

What Award 2015 - Mobile Category Winner - 10 Years

              USEFUL INFORMATIONS 

We offer  free delivery on phones with one-hour delivery slots to your home or local store.

       DO YOU SUPPORT CHARITY?

Connecting young people to the support they need.

                            THE MIX

At Dixons Carphone, we’ve always been about connecting people, helping them realise what's possible in their life. That's why we're delighted to support our chosen charity partner, The Mix. 

The Mix provides free, confidential help designed to support the physical and mental wellbeing of young people under 25 across the UK, whatever their issue, through the technology of their choice. They connect young people to the help they need, 365 days a year, and offer support in overcoming any problem.

Dixons Carphone’s support of The Mix is special because it was created by a merger between YouthNet and Carphone Warehouse’s long-term charity partner, Get Connected. Our 16-year backing of Get Connected is one of the longest and most enduring corporate charity partnerships in existence - and it’s our support that has made this historic merger possible.

                THE PART WE PLAY 

Our business will support The Mix by providing office and helpline accommodation as well as organising fundraising events such as The Dixons Carphone Race to the Stones.

Having a single charity partner lets us focus our charitable activities, so we can be a real force for good and have a much bigger impact. In fact, our support means that 2 million 16-25-year-olds will get the help they need by 2018.